A Battery Replacement Service For Orascoptic Zeon Discovery 1Yr Warranty

This auction is NOT for purchasing a unit out right, it is to rebuild your defective unit.

This listing is a BATTERY SERVICE. It is not an item or an exchange.

General information:
This service is designed for any all equipment in your office that uses rechargeable lithium batteries. Modern Rechargeable lithium ion batteries are consumable products and should be replaced. When it becomes weaker.

Check our reviews, tons of happy customers and a long history of success.

This service is to have the internal battery inside of your unit replaced.

The batteries we use in our assembly are of higher quality than the OEM.

Do not buy used battery packs, they will fail soon. Rebuilding your battery pack will give your unit the same or more life than new and our warranty is the same exact length as a brand new one from the manufacturer.

—————-PLEASE FOLLOW———-—-
—————Our simple Process————
—————-To Obtain this service——-

1. Purchase our listing

2. We will then send a message via eBay
messenger with all of our contact for
information and shipping instructions

3. Ship your unit to us at your earliest
convenience (Buyer pays for shipping to
us and we cover shipping on the way
back to you)

4. Upon receiving your unit we will
Diagnose the issue and will replace the
internal batteries

5. Once finished, we will ship your unit
back to you (At our cost)

Shipping Instructions

After making your purchase, please ship your unit to

HighTech Labs LLC
9220 Morton Davis Drive
Patterson California 9536
USA

If any Questions
Contact us: via ebay messaging service
Robert in The Engineering Lab
A phone ca. be provided after purchase
To have a conversation if needed. Send a message through chat. 

Phone no : To be provided after the
purchase of the service

In your shipping box, there must be a note with your business card or / Business name

NAME

USERNAME

PHONE

EMAIL

Repair Lead Times

A normal battery service can be completed in 1-3 business days. Lead time begins on the first full day we have your unit.

Units Requiring Additional Repair

Any work beyond replacing the internal battery is not included in the price of this listing. This listing only includes us replacing the internal battery. After replacing the internal battery, we fully test the units with a light and charger. If we determine that additional circuit level repair is required, we will send a message to you via the eBay messenger asking for permission before doing any additional work.

Additional repair is a flat rate rate of $150 and it also comes with a 1Year Warranty.

Contacting us is easy:

Simple questions can be sent through the ebay messenger.

Any contact requiring a phone call and/or more in depth conversation should be done after the purchase of the service. This is because Ebay will not allow us to give any contact info until a purchase has been made.

If you purchase our services, talk to us about your issue and change your mind, we would gladly refund you the entire purchase.

Warranty Information

Our services are warrantied for 1 Year. The warranty of the Battery Service only covers the internal battery itself. The warranty does not cover other unrelated components.

All units are fully covered under our warranty for any defect in our process or premature failure of any kind. However, we do not cover external power surges or abuse of any kind. You will need to pay for shipping to us, and the return shipping will be at our expense. There will be no other charges at all.

All customer units are logged in our system with their model and serial number. If these numbers do not match upon return, we cannot honor your warranty.

All of the internals of your unit will also be documented and marked prior to shipping back to you. If these markings are missing because of boards being swapped or someone attempting repair, we cannot honor your warranty.

Please do not open up or attempt to repair your unit, this will void the warranty.
If your warranty claim is not accepted, you can either decide to get the unit repaired again or have it returned at your expense. All warranty claims MUST be shipped back to us for warranty evaluation

Recommendations:

It is best to send a complete unit
With

1. LED light
2. Wall charge and
3. battery module

For the simple fact that sometime a bad of defective LED light wire or wall charger wire or shorted out connectors can damage your high powered re-chargeable lithium batteries but can also cause charging issues or drainage if the battery.

Upon receiving your complete unit not only we can provide a free visual inspection but can test it in our lab for its proper functionality. Once your unit is ready the. We get to test your complete LED loupe light system for 24 hours before shipping. So when you receive it back there are no more issues left for you to deal with.

Older that a year or two plastic wires and connectors on the LED light and wall charger can become brittle due to constant use or heat / cold temperatures exposure.
It is important to get these expensive and professional LED light systems maintained for years of continuous service.

cautions:

One should NEVER use a low cost after market wall charge from amazon or other websites.
One should never inter exchange or even test any other wall charger in your office to charge these battery module.
These batteries are extremely durable and can last for 10-20 years. But also extremely sensitive to the wrong voltage or wrong polarity of the voltage.
Once plugged into a wrong charger intentionally or unintentionally will toast it for good. But good news is these can still be rebuild and we do provide that service as well.

It is found to be a very common reason for these battery modules to be destroyed within 2 seconds after being plugged into the wrong wall charger as the internal circuit gets burned.

We hope the above information is being useful for you and your staff to maintain LED light systems and other equipment at your dental / surgical practice.

HighTech labs LLC team.

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