Repair Service For Orascoptic Discovery Zeon Headlight Only All Versions 6 months warranty

This listing is a REPAIR SERVICE!!! It is not an item or an exchange!!!

Service Description:

You are purchasing a service to get your LED light repaired.

 

Our Simple  Process

1.     Purchase our listing

2.   We will then send a message via shopify messaging

        with our contact information and shipping

        instructions

3.    Ship your LED light to us at your earliest

         convenience.

        Buyer pays for shipping to us and we will

        Pay for the return shipping back to you

4.     We will receive the LED light we will inform you

          upon receipt and will repair it

5.      Once repaired, we will ship your LED light

           back to you.

Shipping Instructions

After making your purchase, please ship your unit to

HighTech labs LLC

9220 Morton Davis drive

Patterson  CA 95363

In the box, there must be a note with . . .

NAME

USERNAME

PHONE

EMAIL

PROBLEM DESCRIPTION

Repair Lead Times

A normal repair can be completed within 2-5 BUSINESS days depending on part stock and the type of unit you're sending in. Lead time begins on the first full day we have your unit. If additional non stock parts are needed, this could increase lead time, especially if parts must be sourced from overseas.

Unrepairable Units

If the unit is un-repairable, we will gladly refund your repair fee.

Contact Us

Simple questions can be sent through the ebay messenger.

Any contact requiring a phone call and/or more in depth conversation should be done after the purchase of the service. This is because Ebay will not allow us to give any contact info until a purchase has been made.

If you purchase our services, talk to us about your issue and if you change your mind, we would gladly refund you the entire purchase.

Warranty Information

 

Our repairs are guaranteed for 6-12 Months, depending on which product you are repairing. The title of all listings tell the official warranty period. The warranty begins on the day we ship your unit back to you. We are very liberal with our policy.

All units are fully covered under our warranty for any defect in our process or premature failure of any kind. However, we do not cover external power surges or abuse of any kind. You will need to pay for shipping to us, and the return shipping will be at our expense. There will be no other charges at all.

All customer units are logged in our system with their model and serial number. If these numbers do not match upon return, we cannot honor your warranty.

All of the internals of your unit will also be documented and marked prior to shipping back to you. If these markings are missing because of boards being swapped or someone attempting repair, we cannot honor your warranty

Please do not open up or attempt to repair your unit, this will void the warranty

If your warranty claim is not accepted, you can either decide to get the unit repaired again or have it returned at your expense. All warranty claims MUST be shipped back to us for warranty evaluation.

Before sending your unit please make sure call to us and get an RMA ( returned merchandise no) so we can track your units.

We have 100s of items for repairs from around the world. And do not want your item to get lost in our repair lab.

 

Ask us for repairs and services on all your other dental or medical equipment.

Including

Autoclaves

Cavitron all models

Ultrasonic devices

Dental surgical loupes

Dental surgical Loupe lights systems

Please check out our other large inventory

We carry all major brands of small dental and medical equipment and we also provide onsite services in the state of california.

We also provide consulting for dental and medical start up clinics.

We also provide

website development , marketing and software installation, maintanence , technical support and back up services.

If we missed anything and you still have any unanswered questions right now

Pease feel free to send a chat mesaage

or

Text

or  call

415-200-5635

24/7 service

if we are no Availble for phone call

leave us a brief message with questions and  your name and phone no. we will respond as soon as we can

Thank you for visiting our store and giving us the opportunity to provide you with professional services and products